Privacy Policy

Hello! This is our privacy policy and, if you landed here, it means that you want to learn how we process your personal data at and how we protect your privacy.

Travertine broker UA

info@travertinebroker.com

Phone: + 380 99 768 1932

Essential information we collect

In operating our website, it is essential for us to capture some information about your device, such as your IP address and information related to your visit when you browse our wesbite. For example, this might include time-stamp, the last page or product you visited, the indication that you logged in. We do that in order to:

remember who you are after you log in so that you do not need to authenticate at each click;

monitor if our website is running with the high performance we are dedicated to providing;

let you browse between products without having to start back from the home page at each click;

and

control that your data is processed securely.

We call the information mentioned above “essential information” and we collect it through the use of cookies. Cookies are small text files that most websites uses. A website places cookies in the web browser and then reads the information collected through the cookies every time the user performs an action. We use cookies. Without enabling this mechanism and this kind of cookies (first-party cookies), we could not provide you with the smooth experience that you expect while you are navigating.

Accounts

You can sign up for an account if you’d like. This will make us happy because it confirms your interest in our store. It should also make you happy because we will remember your information and, when you decide to buy our products, you do not have to provide all of your information again -- you just have to log-in. Before registering your account, we will ask you to expressly provide your consent to this privacy policy. Only if you give us your consent, we will open your account. We also you the possibility to easily withdraw your consent and delete your account. Just connect with us at the contact details at the bottom of the page.

Contact ut form

If you have submitted a form, you will provide additional information such as your name, phone and email address. We will follow up via phone or via email regarding your quote. Submitting a quote means that you consent with our privacy policy.

Personalization

We also use some specific information related to your visit, such as the timestamp of your visit, the page or the product you viewed, where you are coming from (if you came to our store because you clicked on an advertisement or you just opened our direct link). This is very similar to the “essential information,” but we use it to provide you with a personalized experience. The information on your visit provides us with insights on your interests and allows us to send you relevant communications. We capture this information through cookies, called a "beacon," that we allow you to block.

How do we process your information?

We use an external provider to run our store, Squarespace. Squarespace is based in the US and is a participant in the EU-US Privacy Shield Framework and committed to providing best-in-class service and data protection. You can check its participation in the Privacy Shield here on the official site of The International Trade Administration (ITA), U.S. Department of Commerce.

Partnering with highly specialized external companies allows us to focus on what we do best: selling great products.

How can you control your personal data?

If you are one of our customers who is in the EU, and we are specifically selling our products to the Member State where you are located, you have specific rights that we are honored to enforce without undue delay: Access, Correct, Erasure, Port, Object. If you cannot exercise your choice on your account page or if you do not have an account with us, please reach out to us, at the contact details at the bottom of this page. We will be more than happy to help.

How long do we keep your data?

We keep your data for as long as you have an account with us. We also keep some data for security investigation. Most importantly, we have specific obligations for fraud detection and tax reasons. Therefore, we might need to retain certain data even if you ask to delete it.

Do we have any legal obligations when handling your data?

Many. We might need to share your personal information to comply with applicable legal obligations, as well as fortax reasons or fraud detection.

Who can you reach out to for privacy matters?

You can contact our Data Privacy Leader here:

Ivan Movnar

info@travertinebroker.com

+380 99 768 1932

Do you need to lodge a complaint?

If you have any privacy complaint, you have the right to lodge a complaint with our supervisory authority.

Any update?

If we update our Privacy Policy to reflect a change or improvement of our services or a new legal obligation, we will publish the new version on our website, and we will make it clear on our home page https://saturniatravertini.com so it will be visible as you enter our store.